Privacy Policy

WhyWaitTravel, a travel company, cares about developing relationships with customers and users of our website and understands the importance of protecting your personal data. In order to resolve any possible conflicts and misunderstandings, we have prepared this Privacy Agreement (privacy policy), hereinafter referred to as the “Privacy Policy.”

Please read this page carefully, as the information contained herein is important to you as a user of the website and all of its services.

Please note that, in accordance with the terms of the Privacy Policy, by visiting the resources of this information and telecommunications system, you confirm your agreement with the rules and requirements of the Privacy Policy and the terms of use of the information and telecommunications system. If you do not agree with the requirements of the Privacy Policy and the terms of use of the information and telecommunications system, you are obliged to leave the information and telecommunications system and refrain from visiting it in the future.

Your rights as a data subject

  • know the location of the personal data database that contains his personal data, its purpose and name, location, and/or place of residence (stay) of the owner or controller of personal data, or give appropriate instructions regarding the receipt of this information to persons authorized by him, except in cases established by law;
  • receive information about the conditions for providing access to personal data, in particular information about third parties to whom his personal data is transferred;
  • access his personal data;
  • receive, no later than thirty calendar days from the date of receipt of the request, except in cases provided for by law, a response as to whether his personal data is stored in the relevant personal data database, as well as receive the content of his personal data that is stored;
  • to submit a reasoned request to the owner of personal data with an objection to the processing of their personal data;
  • to submit a reasoned request for the modification or destruction of their personal data by any owner and controller of personal data if such data is processed unlawfully or is inaccurate;
  • to protect their personal data from unlawful processing and accidental loss, destruction, damage, in connection with deliberate concealment, failure to provide or untimely provision thereof, as well as to protect against the provision of information that is inaccurate or defamatory to the honor, dignity, and business reputation of an individual;
  • to lodge complaints about the processing of their personal data with public authorities and officials whose powers include ensuring the protection of personal data, or with a court;
  • to apply legal remedies in the event of a violation of personal data protection legislation;
  • to issue a warning regarding the restriction of the right to process their personal data when giving consent;
  • withdraw consent to the processing of personal data;
  • know the mechanism of automatic processing of personal data;
  • protect against automated decisions that have legal consequences for them.

Who has access to your information:

  • Independent third parties who provide us with various services, including business analysis, customer service, marketing, conducting surveys or lotteries, and fraud prevention. We may also allow third parties to collect information for our purposes, such as to operate the Website, operate the mobile application, or send relevant advertisements. Third parties have access to and may collect only the information necessary to provide the service and are not permitted to use it for any other purpose.
  • Business partners with whom we jointly provide products and services. You can always determine which third parties provide a particular product or service, as their names will always be listed next to ours. If you decide to use these additional services, we may provide our partners with access to your information, including personal data. Please note that we do not control the protection of your information by such business partners.
  • Referring websites. If you access the information and telecommunications system via a link from another website, we may provide that website with access to your registration information, such as your name, postal and email address, telephone number, and travel preferences. The referring website will have full access to your information, so we recommend that you review the privacy policy of the relevant website before moving from that website to the information and telecommunications system.

We may also provide access to information:

  • In response to a subpoena, court order, or other legal process; to assert and enforce our rights; to defend against legal claims; and in other cases where required by law. In doing so, we reserve the right to raise any objection or exercise any right granted to us by law, or to refuse to do so.
  • In cases where it is necessary to obtain information, prevent and take action regarding illegal or suspected illegal activities; to protect our rights, property, or safety.
  • In connection with corporate transactions, such as asset seizures, mergers, asset sales, or, unlikely, bankruptcies.

Purposes of collecting your personal data

One of the purposes of creating and operating our information and telecommunications system is to inform you about who we are and what we do. We collect and use personal data (including your full name, city of residence, telephone number, email address, etc.) to better provide you with the necessary services and information.

Therefore, we may use your personal data to:

  • respond to your questions and requests;
  • process your orders and requests for information, selection of travel products, booking of package and individual tours, airline tickets;
  • regulate or otherwise fulfill our obligations in connection with any agreement you have entered into with us;
  • prevent and resolve problems related to any goods and services we provide to you;
  • create products or services that meet your needs;
  • respond promptly to any complaints you may have regarding deficiencies in the services provided to you.

Except as set forth in this privacy policy, we will not disclose any of your personal information unless we are required to do so by law (for example, if required in the course of legal proceedings, or to prevent fraud or other crime), or if we believe that such action is necessary to protect and/or safeguard our rights, property, or personal safety, as well as that of our users/customers and others.

Rest assured that we will not use your information for any purpose if you indicate that you do not want us to use your information in this way when the information is provided or at a later date.

Security of your personal data

We value your personal information, so we ensure that it is adequately protected. We have therefore implemented technologies to protect your confidential data from unauthorized access and improper use, and we will update these measures as new technologies become available.

Cookie policy, use of Google Analytics

We use cookies

  • By continuing to visit our website, if you give your consent, we will use cookies to collect data for aggregate statistics to improve our services and remember your choices for future visits.
  • If you do not agree, we will only use cookies to remember your choices for future visits (i.e., essential cookies).
  • If you do not select either option, no cookies will be deployed, but the banner will reappear each time you visit our website.

With Google Analytics, we collect statistics about visits to the portal, such as pages visited, number of page views, domains, Internet providers, and countries of origin of our visitors, as well as the addresses of websites visited before and after the portal, etc. However, none of these actions are related to you personally and are only measured in aggregate.

Using this information helps us to make the site as convenient and useful as possible for you, to maintain, protect, and develop the services of our site.

Restrictions under the Privacy Policy

According to the terms of the Privacy Policy, when using the information and telecommunications system, you must adhere to the following rules:

  • Do not use the information and telecommunications system inappropriately. In particular, do not attempt to influence or interfere with its operation or access information through non-standard interfaces.
  • If you violate this Privacy Policy or if we have reasonable grounds to suspect you of doing so, we may suspend or completely terminate your access to the information and telecommunications system.